Skip to content

Customer Care Center

We're here to help!
Drop us a line

  • Hyperbiotics
    1350 E Flamingo Rd, #818
    Las Vegas, Nevada, 89119
  • 800-711-5958

Frequently asked questions:

What are probiotics?

Probiotics are beneficial bacteria that reside in and on your body and provide support to your overall health. Some reside in your oral cavity and support the health of your ears, nose, and throat, though the vast majority of them reside in the digestive tract and support overall health and wellness. 

If probiotics are already residing in my body, why do I need a supplement?

In an ideal world, we would all have balanced microbiomes and there would be no need for supplementation. Unfortunately, our modern diet full of processed foods, the overuse of antibiotics, the use of certain medications, the daily stress in our lives and several other lifestyle factors deplete our microbiomes. Replenishing this critical beneficial bacteria can help to support true health as nature intended.

What are the benefits of taking probiotics?

Taking probiotics and replenishing the healthy bacteria in your gut can help you climb to the pinnacle of your health in a variety of ways.

These include but certainly aren’t limited to:

Supporting the absorption of vitamins and nutrients
Replenishing the intestinal flora
Supporting the immune system
Supporting the gut-brain connection
Supporting normal yeast growth
Maintaining the pH of the digestive tract

What makes Hyperbiotics probiotics unique?

Patented technology – our use of the LiveBac® and BIO-tract® patents allows us to make an extremely survivable probiotic that gets the beneficial bacteria deep into your gut – where you need it the most.

Variety of strains – our formulas contain up to 15 different strains of beneficial bacteria depending on which one you choose. Why does this matter? Each type of bacteria likes to live in a different part of your intestinal tract, and we learn more every day about the specific benefits of each type. Including multiple strains of bacteria is critical because it gives you a larger spectrum of support for overall health.

What are LiveBac® and BIO-tract® technologies and how do they increase bacterial survivability?

BIO-tract® is a patented time-release delivery method designed to protect the beneficial organisms in our probiotics from the harsh environment of your stomach acids. This increases (by 15x) the amount of bacteria that survives stomach acids and can reach deep within your GI tract where it is needed most. The time-release process happens over an 8-10 hour period.

LiveBac® is a patented manufacturing process that ensures shelf-life stability, guaranteeing a survivable dose without the need for refrigeration.

Both of these technologies work together to provide an extremely survivable and shelf-stable product so you can be sure that the beneficial organisms are alive when you take them and that they will survive the journey through your stomach – giving you the benefits that probiotics have to offer.

Are there any side effects that I should expect when taking Hyperbiotics probiotics?

It’s possible to experience some detoxification effects as the beneficial organisms in your probiotics begin to colonize. When taking a multi-strain formula, there are a variety of things happening within your intestinal tract, including the production of byproducts such as lactic and folic acids, niacin, antimicrobials, and other B vitamins. As it turns out, these byproducts can actually help support the absorption of vitamins and nutrients through your intestinal wall for overall health.

However, these byproducts, along with the new bacteria in your intestinal tract, may cause some temporary digestive effects that can include bloating, gas or even a change in frequency or texture of your stool.

Keep in mind that experiences like these are actually signs that positive changes are occurring at a microbial level. For most people, these sensations tend to subside quickly (within a few weeks) as their body begins to acclimate to these new levels of activity.

You can help ease side effects before they start by staying hydrated – it helps keep things moving in your body and will allow you to feel healthier and more energized even faster.

How Can I Track My Order?

Click Here to Track Your Order

Can I Chat with a Customer Service Rep?

Absolutely! Please click this link during normal business hours, to chat with a Customer Service Representative.

Have more questions? View our complete FAQ list here!