Frequently Asked Questions


What are probiotics?

Probiotics are beneficial bacteria that reside in and on your body and provide support to your overall health. Some reside in your oral cavity and support the health of your ears, nose, and throat, though the vast majority of them reside in the digestive tract and support overall health and wellness.

If probiotics are already residing in my body, why do I need a supplement?

In an ideal world, we would all have balanced microbiomes and there would be no need for supplementation. Unfortunately, our modern diet full of processed foods, the overuse of antibiotics, the use of certain medications, the daily stress in our lives, and several other lifestyle factors deplete our microbiomes. Replenishing this critical beneficial bacteria can help to support true health as nature intended.

What are the benefits of taking probiotics?

Taking probiotics and replenishing the healthy bacteria in your gut can help you support your health in a variety of ways.

These include but certainly aren’t limited to:

  • Helping with the absorption of vitamins and nutrients
  • Maintaining balance of the intestinal flora
  • Supporting the immune system
  • Supporting the gut-brain connection
  • Maintaining normal yeast growth
  • Supporting the pH balance of the digestive tract
What makes Hyperbiotics probiotics unique?

Patented technology – our use of the LiveBac® and BIO-tract® patents allows us to make an extremely survivable probiotic that gets the beneficial bacteria deep into your gut – where you need it the most.

Variety of strains – our formulas contain up to 15 different strains of beneficial bacteria depending on which one you choose. Why does this matter? Each type of bacteria likes to live in a different part of your intestinal tract, and we learn more every day about the specific benefits of each type. Including multiple strains of bacteria is critical because it gives you a larger spectrum of support for overall health.

What are LiveBac® and BIO-tract® and how do they increase bacterial survivability?

BIO-tract® is a patented time-release delivery method designed to protect the beneficial organisms in our probiotics from the harsh environment of your stomach acids. This increases (by 15x) the amount of bacteria that survive stomach acids and can reach deep within your GI tract where it is needed most. The time-release process happens over an 8-10 hour period.

LiveBac® is a patented manufacturing process that ensures shelf-life stability, guaranteeing the dose without the need for refrigeration.

Both of these technologies work together to provide an extremely survivable and shelf-stable product so you can be sure that the beneficial organisms are alive when you take them and that they will survive the journey through your stomach – giving you the benefits that probiotics have to offer.

Are there any side effects I should expect when taking Hyperbiotics probiotics?

It’s possible to experience some detoxification effects as the beneficial organisms in your probiotics begin to colonize. When taking a multi-strain formula, there are a variety of things happening within your intestinal tract, including the production of byproducts such as lactic and folic acids, niacin, antimicrobials, and other B vitamins. As it turns out, these byproducts can actually help with the absorption of vitamins and nutrients through your intestinal wall for overall health.

However, these byproducts, along with the bacterial balancing of your intestinal tract, may cause some temporary digestive effects that can include bloating, gas, or even a change in frequency or texture of your stool.

Keep in mind that experiences like these are actually signs that positive changes are occurring at a microbial level. For most people, these sensations tend to subside quickly (within a few weeks) as their body begins to acclimate to these new levels of activity.

You can help ease side effects before they start by staying hydrated – it helps keep things moving in your body and will allow you to feel healthier and more energized even faster.

How do these probiotics survive without refrigeration?

We use a patented manufacturing process called LiveBac® in order to ensure the most shelf-stable product possible. Our products are able to withstand high heat for up to 7 days. As long as your home isn’t consistently above 78° Fahrenheit or excessively humid, there is no need to store them in the refrigerator.

However, if you want to maximize potency or extend the shelf life, you can keep them in the refrigerator or freezer.

What is the shelf life/when do these expire?

All of our products are guaranteed until the date of expiration found on the bottom of the bottle.

Where are Hyperbiotics probiotics manufactured?

Our probiotics are manufactured in Washington and Colorado in facilities that are GMP certified through NSF. We adhere to the strictest quality control and FDA guidelines and perform rigorous testing on every lot to ensure they are survivable and as the label states.

Are Hyperbiotics probiotics GMP certified and FDA approved?

There is currently no FDA approval process for probiotic supplements, which is why there are so many different products on the market – and many that are ineffective. We encourage customers to do their research, as most standard probiotic capsules aren’t viable by the time you take them, won’t survive your stomach acids, or contain strains that are not resident to the human GI tract.

Yes, our manufacturing facility (where our probiotics are tableted and bottled) is NSF and GMP certified.



How should I take my probiotics?

Hyperbiotics digestive health formulas are designed to be swallowed whole, while our oral formula is meant to be chewed. We recommend starting with 1 tablet per day, giving your body adequate time to adjust to the new bacteria.

You’re welcome to gradually increase your dosage to up to 3 tablets per day if you’re feeling like you need a more intense approach to supporting your microbiome. You can take them all at once or spread them out and take them throughout the day – they’ll be supportive for you either way due to our patented BIO-tract® time-release delivery. BIO-tract® delivers the beneficial flora over an 8-10 hour window so if you divide your dose between morning and night, you’ll have around-the-clock support.

If you know you have an ultra-sensitive system, you can start with a lower dosage by cutting the tablet in half and taking half on a regular basis. Then you can gradually work your way up to the standard dose. The key is to take them consistently as probiotics are much like vitamins and have a cumulative effect on the body. That means that the more you integrate them into your daily routine, the more supportive they’ll be for you.

Can I cut the tablet in half or crush it up into powder?

For our digestive health formulas, you can cut the tablet in half or smaller and take it individually without altering the viability of the formula. Our probiotics are most supportive when swallowed whole due to our patented BIO-tract® delivery, so it’s best to break the tablets into smaller pieces rather than crushing them completely. That said, it’s possible to break them apart and mix them into cold foods for small children or those who may be unable to swallow them.

For our oral health formula, we highly recommend chewing it or letting the tablet dissolve in your mouth for maximized effectiveness. You can certainly cut the tablet in half if you’d prefer a lower dosage.

What time of day is best to take probiotics?

Whenever is best for you! Our products are made using a patented delivery process called BIO-tract®. It allows the beneficial bacteria to be released deep within your GI tract over an 8-10 hour period. That’s why it makes no difference when you take it!

Our probiotics will be viable at any time of day. We recommend choosing the time of day that fits best with your lifestyle. Many customers find it helpful to integrate taking probiotics with a consistent daily task, such as after brushing your teeth or eating breakfast.

Do I need to take my probiotics with food?

No need – unless you’re hungry! Because of the BIO-tract® controlled-release delivery, you don’t have to buffer your probiotics with food. Our formulas retain the same viability with or without food and will not upset an empty stomach, so you can choose whatever timing works best for you.

Is it possible for probiotics to be too much for my system?

Because probiotics naturally reside inside your gut, you can’t overdose by taking too many of them. However, if you take a dose that is too strong for your system, you may feel the effects of it. We recommend gradually working up to a daily dose, giving your body time to acclimate along the way.

Is it safe to take probiotics with my current medication(s)?

While all of our probiotic formulas are safe, it's always a good idea to check with your doctor to make sure that there is no reason to avoid taking probiotics while actively taking a specific medication.

Can I take probiotics with my other supplements and enzymes?

Yes. Probiotics will not adversely affect any vitamins or supplements you are currently taking. In fact, probiotics are typically a wonderful complement to most vitamins and natural supplements as they help support your body's natural absorption of nutrients in your food and supplements.

How do I know when I no longer need probiotics?

With the number of environmental factors that affect our gut flora every day (from our modern diet to antibiotics as food or medicine, chlorine in our water and the frequent use of medicines like birth control, acid suppressants (PPIs), antacids, steroids, hormonal replacement therapy and NSAIDs), it’s important to take a proactive approach to replenishing beneficial gut flora for several months or more.

We recommend taking probiotics on a longstanding basis to experience the benefits they have to offer your system. With these modern lifestyle factors contributing to the depletion of our microbiome on a daily basis, a continual and consistent dose of probiotics can help support your gut and immune system. It’s also important to note that, as probiotics are all natural and resident inside your gut, taking them on a long-term basis is perfectly safe, and you cannot overdose by taking too many of them.

Can I take multiple Hyperbiotics formulas at the same time?

Yes! It is perfectly safe to take multiple formulas simultaneously. The added beneficial ingredients in each will serve different but complementary purposes when it comes to supporting your overall health.

While PRO-15, PRO-15 Advanced Strength, PRO-Women and PRO-Moms can be taken together, our recommendation is to choose between these four probiotic products based upon your particular situation and health concerns. For example, those seeking a more intense approach or who have recently taken antibiotics would likely benefit the most from our Advanced Strength formula. At the same time, women who are focusing on urinary tract health and the balance of yeast will likely benefit most from PRO-Women. Our PRO-Moms formula contains targeted strains that provide helpful benefits to pregnant and breastfeeding women. Our flagship product, PRO-15, contains 15 beneficial bacterial strains, so it (along with our Advanced Strength formula) provides a wonderful abundance of diversity in strains and thus offers an array of benefits.

The ideal combination is to take one of these four probiotic products along with Immune and PRO-Dental for a broad spectrum of support.

When taking multiple formulas for digestive health, it’s a good idea to introduce one probiotic formula at a time, waiting about a week between starting one and introducing another. This helps your system properly acclimate to the introduction of new, beneficial bacteria.

We actually recommend that you take both oral and digestive probiotic formulas since they target completely different areas of the body.



What is kiwifruit powder?

Kiwifruit powder is a whole food super fruit ingredient, derived entirely from the New Zealand kiwifruit, that aids in digestion and supports colon health. It’s rich in enzymes that support the health of your gut environment and has been studied to support regularity. Kiwifruit powder also acts as a prebiotic in our formulas, helping your probiotics colonize and take up permanent residence within your intestinal tract.

What is EpiCor®?

EpiCor® is a fermented deactivated yeast superfood with antioxidants, and has been clinically studied for its immune system supporting properties. According to a recent study, EpiCor® may also initiate a temporary anti-inflammatory response. Simply put, it supports wellness and vitality on a daily basis so you can feel your best year-round

What is Echinacea?

Echinacea is a natural plant that has been both widely used throughout history and extensively studied in modern times for its natural immune supporting properties.

What are the benefits of zinc?

Zinc is an important mineral because it plays a vital role in protein synthesis and helps support the immune system. With more than 300 enzymes in the human body that require zinc to function normally, it's an excellent element to add to your regimen when it comes to overall health.

We include chelated zinc in both our Immune and PRO-Dental formulas because of it’s clear, immune supporting properties and its unmatched ability to support healthy teeth and bones.

What are the benefits of Vitamin D3, and why is it important for glucose levels?

There is a correlation between vitamin D levels and the body’s ability to effectively metabolize glucose: those with blood sugar issues often have low vitamin D levels. This is because vitamin D supports insulin sensitivity, which means that you’ll need less insulin to properly support blood sugar levels already in a normal range.

Vitamin D3 supplementation has also been studied to support the microbial diversity of beneficial bacteria which in turn supports overall health. 

What is Banaba Leaf Extract?

Banaba leaf extract is an amazing ingredient that is clinically studied to support blood glucose levels already in a normal range in as little as one week with the help of corosolic acid, which supports the transport and uptake of glucose into the body safely and effectively. Banaba leaf extract also contains powerful antioxidants, supports pancreas health, and supports healthy weight management.

What is Bifidobacteria? 

Bifidobacteria are a family of bacteria that are very important for your health. These strains are important for everyone, however, they are especially critical for small children and adults over the age of 50. Sadly, this bacteria is often depleted in the digestive tract due to aging, diet, stress, and certain medications. Bifidobacteria help you feel your best by:

  • Supporting bone and joint health
  • Supporting colon and digestive health
  • Helping you absorb the nutrients from your food and vitamins
  • Supporting your immune system 
  • Maintaining your energy levels
  • Supporting weight management
Where are the ingredients in Hyperbiotics formulas sourced?

Our probiotics are manufactured in Washington and Colorado in facilities that are GMP certified through NSF. We adhere to the strictest quality control and FDA guidelines and perform rigorous testing on every lot to ensure they are survivable and as the label states.

Do Hyperbiotics probiotics contain any Soil Based Organisms?

Our products do not contain any Soil Based Organisms (SBOs). We have chosen to include only the best strains that are resident to the human gut to give you exposure to a diverse set of flora that are meant to be in your digestive tract.

What is D-Mannose and where does it come from?

D-Mannose is a non-caloric, simple sugar that occurs naturally in a number of plants, including cranberries, and supports urinary tract health by helping to create an environment that's non-conducive to the common invaders that plague many women. Our D-Mannose is derived from the birch tree.

Are your formulas dairy free?

All of our formulas are lactose free, but they do have trace amounts of casein, a milk protein, that is necessary for the fermentation process. This amount is minute – less than 2.5 parts per million (that is less than .0000025%). Unless you have very severe dairy allergies, this should not cause any issues.

Are your formulas nut free?

All of our products are completely nut free. Our facility is nut free, and we don’t make products with nuts of any kind. In addition, the turmeric we use in some of our formulas is not manufactured in a facility with any tree nuts.

Do any of your formulas contain corn?

All of our products are corn free.

Are Hyperbiotics probiotics vegan?

While our products are 100% vegetarian, they do contain trace amounts, < 2.5 parts per million/less than .0000025%, of the milk protein casein and are therefore not vegan.

What is diatomaceous earth?

Diatomaceous earth is natural sediment made up of fossilized remains of tiny, aquatic organisms called diatoms. It’s known for naturally supporting the elimination of free radicals and other undesired organisms by binding to them and drying them out. It also has the ability to support the body’s use of calcium, bone mineralization, and the health of your bones, joints, and teeth.

Is xylitol good for teeth? What does it do?

Xylitol is a natural sweetener, but unlike sugar, it's actually supportive for your teeth. The undesirable bacteria in your mouth love sweet things. While sugar feeds the bad guys, enabling them to take over your oral microbiome, xylitol starves them by disrupting their energy production process. Xylitol also makes it harder for the bad guys to stick to teeth so they can't cause havoc for your teeth and gums.



Should I take PRO-15 or PRO-15 Advanced Strength?

PRO-15 is our flagship formula, and includes 5 billion colony forming units (CFU) of 15 of the most studied probiotic strains (from the genera Lactobacillus, Bifidobacterium, and Streptococcus) because bacterial diversity is key when it comes to gut health—all wrapped up in a tiny, easy-to-swallow pearl. PRO-15 is the ideal formula if you are looking to support the balance of beneficial flora on a daily basis and are seeking to replenish your probiotic colonies.

PRO-15 Advanced Strength includes the same 15 strains as PRO-15, but it’s made for those who are looking for a more intense level of support. It’s triple the strength with 15 billion CFU and includes kiwifruit powder to support a healthy gut environment. Kiwifruit powder is naturally comprised of prebiotics, polyphenols, a kiwi-unique enzyme called actinidin and insoluble fiber. Prebiotics serve as food for the probiotics, encouraging colonization of the beneficial flora in your intestinal tract. If you are seeking a more intense approach to your gut and digestive health, our Advanced Strength formula might be the right fit for you.

Is PRO-Moms only for expecting mothers?

Though PRO-Moms is designed for pregnant and breastfeeding moms, it’s perfectly safe to take even if you’re not expecting! PRO-Moms contains 5 billion CFU of 8 different strains specifically chosen for the targeted benefit they provide to pregnant and breastfeeding moms. In addition to these hand-picked strains, we have also included kiwifruit powder, which helps probiotics colonize while supporting digestive health and regularity.

Are probiotics safe to take during pregnancy and while breastfeeding?

While we always recommend checking with your healthcare provider first, all of our formulas are safe to take during pregnancy and while breastfeeding. Research continues to demonstrate the many benefits of probiotic support during pregnancy, which is why women are encouraged to make probiotics an important part of their pre and postnatal care.

Can men take PRO-Women?

PRO-Women is safe for every gender and contains probiotic strains and natural ingredients specific to supporting urinary, digestive, and immune health. If you’re seeking this type of probiotic, you can take PRO-Women or get in touch with us directly and we can chat further to help you find the right solution for your needs.

What is the right way to take PRO-Dental?

It is important that PRO-Dental be chewed or dissolved in the mouth and not swallowed whole in order to enable the active organisms to replenish your oral cavity as well as your ear, nose, and throat area.

We advise that you chew them after brushing your teeth or using oral care products to ensure that the good bacteria have a chance to colonize.

Can my child take PRO-Dental?

Yes. PRO-Dental is a chewable probiotic that is safe for children ages 4 and up who are not at risk of choking on the tablet.

Can I take PRO-Dental and a probiotic for digestive health at the same time?

Absolutely! We actually recommend that you take both (oral and digestive probiotic formulas) since they target completely different areas of the body.

PRO-Dental is formulated with clinically studied oral probiotic strains to replenish your oral cavity (which is the reason that PRO-Dental is meant to be chewed instead of swallowed). On the other hand, our digestive formulas, such as PRO-15, are formulated with the strains to replenish your digestive tract. When you swallow the tablet, the beneficial flora will colonize and take up residence directly within your gut environment, as opposed to your oral cavity and sinuses. This combination can support enhanced overall health and well-being.

Can a child under the age of 3 take PRO-Kids?

PRO-Kids is suitable for children of safe chewing age and older. We specify “three and older” because the pearls are most effective when swallowed whole. That said, younger children can simply chew them or you can simply break the pearl into smaller pieces and mix them into cold foods like yogurt. Note, for small children, adult supervision is required to prevent the risk of choking if swallowed whole.

Are your formulas safe for children?

Yes, all of our formulas are safe for children ages 4 and up, as long as they don’t present a choking hazard.

Can my child take PRO-Kids ENT and PRO-Kids at the same time?

Absolutely! PRO-Kids ENT is formulated with clinically studied probiotic strains to replenish your child's oral cavity (which is the reason that it is meant to be chewed instead of swallowed). On the other hand, PRO-Kids is designed to support the health of your child's digestive tract. Taking PRO-Kids ENT in tandem with a digestive formula like PRO-Kids is the ideal way to support your child's oral and digestive health.

How does PRO-Kids ENT differ from PRO-Dental?

PRO-Kids ENT contains many of the same strains as PRO-Dental but also contains L. sakei, which has been studied to specifically support the health of the sinuses. PRO-Dental includes chelated zinc as well.

What are the benefits of taking Glucose Support?

Glucose Support is made with targeted probiotic strains along with Vitamin D3 and Banaba Leaf Extract to help support your health at its core. This comprehensive formula works to support healthy glucose levels already in a normal range, provide antioxidant support, and support digestive, metabolic, and immune function.

Can I take PRO-Bifido in addition to another probiotic formula like PRO-15?

Absolutely. If you are over 50, we recommend that you take PRO-Bifido daily. For even more digestive support, you could take it alongside PRO-15, PRO-15 Advanced Strength, and/or Hyperbiotics Immune. We also highly recommend that you consider adding PRO-Dental to your regimen to support your ENT and dental health.

What are the benefits of using Activated Charcoal Probiotic Toothpaste?

It all starts with the coconut—nature’s perfect food. The fats in coconut oil help keep undesirable microorganisms at bay while activated coconut charcoal supports a healthy pH and cleans and polishes your teeth—helping to remove stains from tea, coffee, and wine so you can have whiter teeth without the harsh bleaches or abrasive whiteners that put your enamel at risk.

Diatomaceous earth also works to keep bad bacteria in check and polish and support your teeth. The probiotic L. paracasei has been clinically studied to support dental health by encouraging the growth of beneficial flora and helping to crowd out Streptococcus mutans (aka the bad guys)!

What’s more, research shows that xylitol is beneficial for your oral health, as it targets and destroys the bad guys while leaving your beneficial bacteria intact. This pitch-black miracle toothpaste is also free of any ingredients that can have a negative impact your oral microbiome.

What's the difference between Activated Charcoal Probiotic Toothpaste and PRO-Dental?

Both Activated Charcoal Probiotic Toothpaste and PRO-Dental support the health of your oral microbiome, but they aren't interchangeable. While PRO-Dental replenishes your mouth, nose, and throat with live, beneficial bacteria that support oral and respiratory health, Activated Charcoal Probiotic Toothpaste focuses specifically on cleansing and beautifying your mouth while leaving the good guys intact so that you can have a fresher, whiter, healthier smile.

How can I use Activated Charcoal Probiotic Toothpaste with PRO-Dental to get the most out of each one?

Activated Charcoal Probiotic Toothpaste and PRO-Dental complement each other––to get the most out of each one, brush with Activated Charcoal Probiotic Toothpaste twice a day as you would with any other toothpaste, and chew 1 to 3 PRO-Dental tablets afterwards.



What shipping method do you use?

Most orders shipping within the United States ship USPS.

Do you offer international shipping?

We offer different international shipping methods depending upon the country to which we are shipping. We offer a flat fee of $9 shipping to the following countries:

    • Australia
    • Austria
    • Belgium
    • Brazil
    • Bulgaria
    • Canada
    • Colombia
    • Croatia
    • Czechia
    • Denmark
    • Estonia
    • Finland
    • France
    • Georgia
    • Gibraltar
    • Greece
    • Hungary
    • Iceland
    • India
    • Indonesia
    • Ireland
    • Israel
    • Japan
    • Lithuania
    • Luxembourg
    • Malaysia
    • Malta
    • Netherlands
    • New Zealand
    • Norway
    • Poland
    • Portugal
    • Romania
    • Russia
    • Saudi Arabia
    • Serbia
    • Singapore
    • Slovakia
    • Slovenia
    • South Korea
    • Spain
    • Sweden
    • Switzerland
    • Taiwan
    • Thailand
    • Turkey
    • United Arab Emirates
    • United Kingdom
    • Vietnam

Contact us directly to learn more.

How long will it take for my probiotics to arrive?

When ordering online through our website, most orders ship within 1 business day, but arrival depends on which shipping method you use. Here’s a quick guideline for U.S. customers:

Packages shipped using expedited shipping generally arrive within 2-6 business days.

Packages shipped using standard shipping usually arrive within 3-8 business days.

Will my probiotics survive being shipped in the heat?

Yes. We use a patented manufacturing process called LiveBac that enables our products to withstand extreme heat for up to seven days – even longer if both seals are left intact.

Can I find Hyperbiotics probiotics in a store near me?

In order to ensure that our customers receive the freshest product available, we prefer to sell our probiotics online. While there are a growing number of doctors and boutique brick-and-mortar shops who carry small amounts of our product, the best way to buy them is through our website. They are also available on

Do you offer a wholesale program?

We do offer a wholesale program. If you are interested, you can fill out this form, and we’ll get in touch!