Frequently Asked Questions


What are probiotics?

Probiotics are beneficial bacteria that reside in and on your body and provide support to your overall health. Some reside in your oral cavity and promote the health of your ears, nose, and throat, though the vast majority of them reside in the digestive tract and promote overall health and wellness.

If probiotics are already residing in my body, why do I need a supplement?

In an ideal world, we would all have balanced microbiomes and there would be no need for supplementation. Unfortunately, our modern diet full of processed foods, the overuse of antibiotics, the use of certain medications, the daily stress in our lives and several other lifestyle factors deplete our microbiomes. Replenishing this critical beneficial bacteria can help to restore our balance and achieve true health as nature intended.

What are the benefits of taking probiotics?

Taking probiotics and replenishing the healthy bacteria in your gut can help you climb to the pinnacle of your health in a variety of ways.

These include but certainly aren’t limited to:

  • Improving the absorption of vitamins and nutrients
  • Restoring balance of the intestinal flora
  • Stimulating immunity
  • Normalizing the gut-brain connection
  • Balancing normal yeast growth
  • Reducing temporary inflammation
  • Alkalizing the digestive tract
What makes Hyperbiotics probiotics unique?

Patented technology – our use of the LiveBac® and BIO-tract® patents allows us to make an extremely effective probiotic that gets the beneficial bacteria deep into your gut – where you need it the most.

Variety of strains – our formulas contain up to 15 different strains of beneficial bacteria depending on which one you choose. Why does this matter? Each type of bacteria likes to live in a different part of your intestinal tract, and we learn more every day about the specific benefits of each type. Including multiple strains of bacteria is critical because it gives you a larger spectrum of support for overall health.

What are LiveBac® and BIO-tract® and how do they make Hyperbiotics probiotics more effective?

BIO-tract® is a patented time-release delivery method designed to protect the beneficial organisms in our probiotics from the harsh environment of your stomach acids. This increases (by 15x) the amount of bacteria that survives stomach acids and can reach deep within your GI tract where it is needed most. The time-release process happens over an 8-10 hour period.

LiveBac® is a patented manufacturing process that ensures shelf-life stability, guaranteeing an effective dose for 18 months from the date of manufacture without the need for refrigeration.

Both of these technologies work together to provide an extremely effective and shelf-stable product so you can be sure that the beneficial organisms are alive when you take them and that they will survive the journey through your stomach – giving you the full benefits that probiotics have to offer.

Are there any side effects I should expect when taking Hyperbiotics probiotics?

It’s possible to experience some detoxification effects as the beneficial organisms in your probiotics begin to colonize. When taking a multi-strain formula, there are a variety of things happening within your intestinal tract, including the production of byproducts such as lactic and folic acids, niacin, antimicrobials, and other B vitamins. As it turns out, these byproducts can actually help improve and increase the absorption of vitamins and nutrients through your intestinal wall for overall health.

However, these byproducts along with the bacterial balancing of your intestinal tract, may cause some temporary digestive effects that can include bloating, gas or even a change in frequency or texture of your stool. It’s also possible to experience temporarily reddened skin or headaches.

Keep in mind that experiences like these are actually signs that positive changes are occurring at a microbial level. For most people, these sensations tend to subside quickly (within a few weeks) as their body begins to acclimate to these new levels of activity.

You can help ease side effects before they start by staying hydrated – it helps keep things moving in your body and will allow you to feel healthier and more energized even faster.

How do these probiotics survive without refrigeration?

We use a patented manufacturing process called LiveBac® in order to ensure the most shelf-stable product possible. Our products are able to withstand high heat for up to 7 days. As long as your home isn’t consistently above 78° Fahrenheit or excessively humid, there is no need to store them in the refrigerator.

However, if you want to maximize potency or extend the shelf life past 18 months from the date of manufacture, you can keep them in the refrigerator or freezer.

What is the shelf life/when do these expire?

All of our products are guaranteed for 18 months from the date of manufacture.

Where are Hyperbiotics probiotics manufactured?

We manufacture all of our formulas in the US and adhere to the strictest quality control.

Are Hyperbiotics probiotics GMP certified and FDA approved?

There is currently no FDA approval process for probiotic supplements, which is why there are so many different products on the market – and many that are ineffective. We encourage customers to do their research, as most standard probiotic capsules aren’t viable by the time you take them, won’t survive your stomach acids, or contain strains that are not resident to the human GI tract.

Yes, our manufacturing facility (where our probiotics are tableted and bottled) is NSF and GMP certified.



How should I take my probiotics?

Hyperbiotics digestive health formulas are designed to be swallowed whole, while our oral formula is meant to be chewed. We recommend starting with 1 tablet per day, giving your body adequate time to adjust to the new bacteria.

You’re welcome to gradually increase your dosage to up to 3 tablets per day if you’re feeling like you need a more intense approach to supporting your microbiome. You can take them all at once or spread them out and take them throughout the day – they’ll be effective for you either way due to our patented BIO-tract® time-release delivery. BIO-tract® delivers the beneficial flora over an 8-10 hour window so if you divide your dose between morning and night, you’ll have around-the-clock support.

If you know you have an ultra-sensitive system, you can start with a lower dosage by cutting the tablet in half and taking half on a regular basis. Then you can gradually work your way up to the standard dose. The key is to take them consistently as probiotics are much like vitamins and have a cumulative effect on the body. That means that the more you integrate them into your daily routine, the more effective they’ll be for you.

Can I cut the tablet in half or crush it up into powder?

For our digestive health formulas, you can cut the tablet in half or smaller and take them individually without altering the viability of the formula. Our probiotics are most effective when swallowed whole due to our patented BIO-tract® delivery, so it’s best to break them into smaller pieces rather than crushing it completely. That said, it’s possible to break them apart and mix them into cold foods for small children or those who may be unable to swallow it.

For our oral health formula, we highly recommend chewing it or letting the tablet dissolve in your mouth for maximized effectiveness. You can certainly cut the tablet in half if you’d prefer a lower dosage.

What time of day is best to take probiotics?

Whenever is best for you! Our products are made using a patented delivery process called BIO-tract®. It allows the beneficial bacteria to be released deep within your GI tract over an 8-10 hour period. That’s why it makes no difference when you take it!

Our probiotics will be potent and effective at any time of day. We recommend choosing the time of day that fits best with your lifestyle. Many customers find it helpful to integrate taking probiotics with a consistent daily task, such as after brushing your teeth or eating breakfast.

Do I need to take my probiotics with food?

No need – unless you’re hungry! Because of the BIO-tract® controlled-release delivery, you don’t have to buffer your probiotics with food. Our formulas retain the same effectiveness with or without food and will not upset an empty stomach, so you can choose whatever timing works best for you.

Is it possible for probiotics to be too much for my system?

Because probiotics naturally reside inside your gut, you can’t overdose by taking too many of them. However, if you take a dose that is too strong for your system, you may feel the effects of it. We recommend gradually working up to a daily dose, giving your body time to acclimate along the way.

Can I take probiotics with my other supplements and enzymes?

Yes. Probiotics will not adversely affect any vitamins or supplements you are currently taking. In fact, probiotics are typically a wonderful complement to most vitamins and natural supplements as they help improve your body’s natural absorption. That means probiotics can help ensure that you’re maximizing the effectiveness of your other health supplements and initiatives.

How do I know when I no longer need probiotics?

With the number of environmental factors that affect our gut flora every day (from our modern diet to antibiotics as food or medicine, chlorine in our water and the frequent use of medicines like birth control, acid suppressants (PPIs), antacids, steroids, hormonal replacement therapy and NSAIDs), it’s important to take a proactive approach to replenishing beneficial gut flora for several months or more.

We recommend taking probiotics on a longstanding basis to experience the full benefits they have to offer your system. With these modern lifestyle factors contributing to the depletion of our microbiome on a daily basis, a continual and consistent dose of probiotics can help keep our gut and immune system functioning at optimal capacity. It’s also important to note that, as probiotics are all natural and resident inside your gut, taking them on a long-term basis is perfectly safe, and you cannot overdose by taking too many of them.

Can I take multiple Hyperbiotics formulas at the same time?

Yes! It is perfectly safe to take multiple formulas simultaneously. The added beneficial ingredients in each will serve different but complementary purposes to your overall health.

While PRO-15, PRO-15 Advanced Strength, PRO-Women and PRO-Moms can may be taken together, our recommendation is to choose between these four very effective probiotic products based upon your particular situation and health concerns. For example, those seeking a more intense approach or who have recently taken antibiotics would likely benefit the most from our Advanced Strength formula. At the same time, women who are focusing on urinary tract health and the balance of yeast will likely benefit most from PRO-Women. Our PRO-Moms formula contains targeted strains that provide helpful benefits to pregnant and breastfeeding women. Our flagship product, PRO-15, contains 15 beneficial bacterial strains, so it (along with our Advanced Strength formula) provides a wonderful abundance of diversity in strains and thus offers an array of benefits.

The ideal combination is to take one of these four probiotic products along with Immune and PRO-Dental for a broad spectrum of support.

When taking multiple formulas for digestive health, it’s a good idea to introduce one probiotic formula at a time, waiting about a week between starting one and introducing another. This helps your system properly acclimate to the introduction of new, beneficial bacteria.

We actually recommend that you take both oral and digestive probiotic formulas since they target completely different areas of the body.



What is kiwifruit powder?

Kiwifruit powder is a whole food super fruit ingredient, derived entirely from the New Zealand kiwifruit, that aids in digestion and promotes colon health. It’s rich in enzymes that support the health of your gut environment and has been shown to reduce digestive discomfort associated with occasional constipation and promote regularity. Kiwifruit powder also acts as a prebiotic in our formulas, helping your probiotics colonize and take up permanent residence within your intestinal tract.

What is EpiCor®?

EpiCor® is a fermented (deactivated) yeast superfood that can safely and naturally enhance your body’s immune system.

EpiCor® works to directly support the immune system in a variety of ways including:

    • strengthens your body’s first line of defense, your skin and mucous membranes, by increasing key antibodies such as sIgA – the number one antibody when it comes to mucosal defense.
    • increases antioxidant power which directly helps strengthen and nourish your immune system.
    • stimulates the production of helpful white blood cells that can keep the peace and assure continued immune system defense
What is Echinacea?

Echinacea is a natural plant that has been both widely used throughout history and extensively studied in modern times for its natural immune enhancing properties.

What are the benefits of zinc?

Zinc is an important mineral because it plays a vital role in protein synthesis and helps generate cell production in the immune system. With more than 300 enzymes in the human body that require zinc to function normally, it's an excellent element to add to your regimen when it comes to overall health.

One of zinc’s most vital functions is to stimulate white blood cells, which are integral to supporting immunity. As well, zinc acts as an antioxidant and helps to protect cells and other compounds against the effects of free radicals.

We include chelated zinc in both our Immune and PRO-Dental formulas because of it’s clear, immune-enhancing properties and its unmatched ability to support healthy teeth and bones.

What are the benefits of Vitamin D3, and why is it important for glucose levels?

There is a correlation between vitamin D levels and the body’s ability to effectively metabolize glucose: those with blood sugar issues often have low vitamin D levels. This is because vitamin D improves insulin sensitivity, which means that you’ll need less insulin to properly balance blood sugar levels. Studies show that correcting a deficiency of this important vitamin can lead to significant increases in sensitivity.

Vitamin D3 supplementation has also been shown to increase the microbial diversity of beneficial bacteria which results in a healthier GI tract as well as a healthier body overall. 

What is Banaba Leaf Extract?

Banaba leaf extract is an amazing ingredient that is clinically proven to promote normal blood glucose levels in as little as one week with the help of corosolic acid, which helps to enhance the transport and uptake of glucose into the body safely and effectively. Banaba leaf extract also contains powerful antioxidants, supports the health of the pancreas, and promotes healthy weight-loss.

What is Bifidobacteria? 

Bifidobacteria are a family of crucial bacteria for your health. These strains are important for everyone, however, they are especially critical for small children and adults over the age of 50. Sadly, this bacteria is often depleted in the digestive tract due to aging, diet, stress, and certain medications. Bifidobacteria help you feel your best by:

  • Promoting bone and joint health
  • Supporting colon and digestive health
  • Helping you absorb the nutrients from your food and vitamins
  • Strengthening your immune system
  • Reducing temporary inflammation 
  • Increasing your energy levels
  • Promoting optimal body weight
Where are the ingredients in Hyperbiotics formulas sourced?

All of our bacterial strains are grown in Washington state, and then they’re tableted and bottled in Colorado. All of our other ingredients are garnered from only the most reputable sources with the highest quality available.

Do Hyperbiotics probiotics contain any Soil Based Organisms?

Our products do not contain any Soil Based Organisms (SBOs). We have chosen to include only the best strains that are resident to the human gut to give you exposure to a diverse set of flora that are meant to be in your digestive tract.

What is D-Mannose and where does it come from?

D-Mannose is a non-caloric, simple sugar that occurs naturally in a number of plants, including cranberries, and promotes urinary tract health by creating an environment non-conducive to the common invaders that plague many women. Our D-mannose is derived from the birch tree.

Are your formulas dairy free?

All of our formulas are lactose free, but they do have trace amounts of casein, a milk protein, that is necessary for the fermentation process. This amount is minute – less than 2.5 parts per million (that is less than .0000025%). Unless you have very severe dairy allergies, this should not cause any issues.

Are your formulas nut free?

All of our products are completely nut free. Our facility is nut free, and we don’t make products with nuts of any kind. In addition, the turmeric we use in some of our formulas is not manufactured in a facility with any tree nuts.

Do any of your formulas contain corn?

All of our products are corn free.

Are Hyperbiotics probiotics vegan?

While our products are 100% vegetarian, they do contain trace amounts, < 2.5 parts per million/less than .0000025%, of the milk protein casein and are therefore not vegan.



Should I take PRO-15 or PRO-15 Advanced?

PRO-15 is our flagship formula, and includes 5 billion colony forming units (CFU) of 15 of the most proven probiotic strains (from the genera Lactobacillus, Bifidobacterium and Streptococcus) to effectively counter the indiscriminate effects of today’s broad spectrum antibiotics and other lifestyle factors that can deplete the microbiome — all wrapped up in a tiny, easy-to-swallow pearl. PRO-15 is the ideal formula if you are looking to promote the balance of beneficial flora on a daily basis and are seeking to repopulate your probiotic colonies.

PRO-15 Advanced includes the same 15 strains as PRO-15, but it’s made for those who are looking for a more intense level of support. It’s triple the strength with 15 billion CFU and includes kiwifruit powder to support a healthy gut environment. Kiwifruit powder is naturally comprised of prebiotics, polyphenols, a kiwi-unique enzyme called actinidin and insoluble fiber. Prebiotics serve as food for the probiotics, encouraging colonization of the beneficial flora in your intestinal tract. If you are seeking a more intense approach to your gut and digestive health, our Advanced Strength formula might be the right fit for you.

Is PRO-Moms only for expecting mothers?

Though PRO-Moms is designed for pregnant and breastfeeding moms, it’s perfectly safe to take even if you’re not expecting! PRO-Moms contains 5 billion CFU of 8 different strains specifically chosen for the targeted benefit they provide to pregnant and breastfeeding moms. In addition to these hand-picked strains, we have also included kiwifruit powder, which helps probiotics colonize while supporting digestive health and regularity.

Are probiotics safe to take during pregnancy and while breastfeeding?

While we always recommend checking with your healthcare provider first, all of our formulas are safe to take during pregnancy and while breastfeeding. Research continues to show the many benefits of probiotics during pregnancy, which is why women are encouraged to make probiotics an important part of their pre and postnatal care.

Can men take PRO-Women?

PRO-Women is safe for every gender and contains probiotic strains and natural ingredients specific to supporting urinary, digestive and immune health. If you’re seeking this type of probiotic, you can take PRO-Women or get in touch with us directly and we can chat further to help you find the right solution for your needs.

What is the right way to take PRO-Dental?

It is important that PRO-Dental be chewed or dissolved in the mouth and not swallowed whole in order to enable the active organisms to repopulate your oral cavity as well as your ear, nose and throat area.

We advise that you chew them after brushing your teeth or using oral care products to ensure that the good bacteria has a chance to effectively colonize.

Can my child take PRO-Dental?

Yes. PRO-Dental is a chewable probiotic that is safe for children ages 4 and up and whom are not at risk of choking on the tablet.

Can I take PRO-Dental and a probiotic for digestive health at the same time?

Absolutely! We actually recommend that you take both (oral and digestive probiotic formulas) since they target completely different areas of the body.

PRO-Dental is formulated with the most effective and clinically proven oral probiotic strains to repopulate your oral cavity (which is the reason that PRO-Dental is meant to be chewed instead of swallowed). On the other hand, our digestive formulas such as PRO-15 are formulated with the top strains to repopulate your digestive tract. When you swallow the tablet, the beneficial flora will colonize and take up residence directly within your gut environment as opposed to your oral cavity and sinuses. This combination can encourage enhanced overall health and well-being.

Can a child under the age of 3 take PRO-Kids?

PRO-Kids is suitable for children of safe chewing age and older. We specify “three and older” because the pearls are most effective when swallowed whole. That said, younger children can simply chew them or you can simply break the pearl into smaller pieces and mix them into cold foods like yogurt. Note, for small children, adult supervision is required to prevent the risk of choking if swallowed whole.

Are your formulas safe for children?

Yes, all of our formulas are safe for children ages 4 and up, as long as they don’t present a choking hazard.

Can my child take PRO-Kids ENT and PRO-Kids at the same time?

Absolutely! PRO-Kids ENT is formulated with the most effective and clinically proven probiotic strains to repopulate your child's oral cavity (which is the reason that it is meant to be chewed instead of swallowed). On the other hand, PRO-Kids is designed to promote the health of your child's digestive tract. Taking PRO-Kids ENT in tandem with a digestive formula like PRO-Kids is the ideal way to support both his oral and digestive health.

How does PRO-Kids ENT differ from PRO-Dental?

PRO-Kids ENT contains many of the same strains as PRO-Dental but also contains L. sakei, which has been shown to specifically promote the health of the sinuses. PRO-Dental includes chelated zinc as well.

What are the benefits of taking Glucose Support?

Glucose Support is made with targeted probiotic strains along with Vitamin D3 and Banaba Leaf Extract to help fortify your health at its core. This comprehensive wellness formula works to specifically promote healthy glucose levels, provide antioxidant protection and support digestive, metabolic, and immune function.

Can I take PRO-Bifido in addition to another probiotic formula like PRO-15?

Absolutely. If you are over 50, we recommend that you take PRO-Bifido daily. For even more digestive support, you could take it alongside PRO-15, PRO-15 Advanced Strength and/or Hyperbiotics Immune. We also highly recommend that you consider adding PRO-Dental to your regimen to support your ENT and dental health.



What shipping method do you use?

Most orders shipping within the United States ship USPS.

Do you offer international shipping?

We offer international shipping through USPS or DHL depending upon the country to which we are shipping. We offer a flat fee of $10 shipping to the following countries:

    • Australia
    • Belgium
    • Canada
    • Croatia
    • Denmark
    • Estonia
    • Finland
    • France
    • Gibraltar
    • Great Britain
    • Hungary
    • Ireland
    • Israel
    • Luxembourg
    • Latvia
    • Lithuania
    • Malta
    • Netherlands
    • New Zealand
    • Portugal
    • Singapore
    • Spain
    • Sweden
    • Switzerland

Contact us directly to learn more.

How long will it take for my probiotics to arrive?

When ordering online through our website, most orders ship within 1 business day, but arrival depends on which shipping method you use. Here’s a quick guideline:

Packages shipped using expedited shipping (USPS Priority Mail) generally arrive within 1-3 business days.

Packages shipped using standard shipping (First Class Mail) usually arrive within 2-7 business days.

Will my probiotics survive being shipped in the heat?

Yes. We use a patented manufacturing process called LiveBac that enables our products to withstand extreme heat for up to seven days – even longer if both seals are left intact.

Can I find Hyperbiotics probiotics in a store near me?

In order to ensure that our customers receive the freshest product available, we prefer to sell our probiotics online. While there are a growing number of doctors and boutique brick-and-mortar shops who carry small amounts of our product, the best way to buy them is through our website. They are also available on

Do you offer a wholesale program?

We do offer a wholesale program. If you are interested, you can fill out this form, and we’ll get in touch!